AI automation for UK SMEs

Stop doing manually what could run automatically.

I find where manual work is quietly costing your business time or money, then build the fix — a backend automation, an AI agent, or a voice agent, depending on what actually fits. Works for any UK SME, whatever the size.

First fix live within weeks Works with tools you already use UK SMEs, any size
Free 30-minute audit

Book a call. See exactly where you're losing time or money.

A straight conversation about how your business actually runs — where AI could realistically help, and where it can't. No pitch, no obligation.

HH
You'll speak directly with Harri
Founder-led · no account handlers
Book your Discovery Call
30 minutes · Zoom or phone · No obligation
Runs on what you already have

Your tools stay. The manual work disappears.

No new software to learn, no migration project. Whatever you're already running, an agent can plug into it.

WhatsApp
Gmail
Calendar
Slack
HubSpot
Xero
Salesforce
Sheets
Notion
Phone & SMS
Airtable
+ most things
with an API
The real cost of manual work

What is this actually costing you?

Most business owners have never added this up. Drag the sliders to match your business — it recalculates live.

Missed calls per week6
Average job value£180
% that would've booked30%
Calls missed per year288
Jobs likely lost86
Revenue walking away every year
£13,158 – £17,802
based on the numbers above
This is exactly what a Voice Agent fixes — it answers every one of these calls automatically, so the enquiry turns into a booked job instead of a missed opportunity.
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Why this is different

Not ChatGPT. Something built to last.

Most owners have already tried to solve this themselves. Here's why it didn't stick — and what I build instead.

What you've probably tried

  • ChatGPT answers that don't know your business
  • A DIY Zapier chain that breaks on any change
  • An answering service that takes a message, not a booking
  • Generic "AI agency" pitches before they understand you

What I build instead

  • Built around how your business actually runs, not a generic script
  • Built once, tested properly, then handed over working
  • Whatever fits — a backend automation, an AI agent, or a voice line that never drops a call
  • Properly scoped before anything gets built, not sold on a guess
Real, not hypothetical

A few things I've actually built

Not case studies with the details polished up — this is what's genuinely been built and proven, pulled straight from the build log. Client and business details stripped throughout.

Custom app

One app replaced three paid tools

A wholesale business was relying on three disconnected tools just to keep pricing and invoicing in sync — re-checking totals by hand between a spreadsheet, a pricing platform, and their accounting software. I built one custom app to replace all three: every product and price in one place, tested against real invoices before it ever went live.

Automation

Snap a photo, get a draft invoice

Supplier invoices were arriving as photos and PDFs, then getting typed into the accounting system by hand, line by line. I built an automation that reads the photo, pulls out every line item, and creates a draft bill automatically — with a built-in check that flags anything it isn't confident about instead of silently guessing.

Voice agent

An AI receptionist that won't double-book you

Missed calls were quietly turning into missed jobs — no one free to answer, no way to know what it was costing. I built a voice agent that greets the caller, qualifies the job, and books it straight into the diary, rejecting double-bookings automatically and giving an honest callback instead of inventing a slot when the diary's full.

Hybrid build

Guardrails, not just AI on autopilot

Handing review replies to AI is risky if it ever promises something the business can't deliver. I built two safety checks that catch that before anything gets sent — including a backstop that still works even when the AI prompt itself misses it. It drafts a review request the moment a job's marked done, and a reply to every review that comes in, yours to approve with one click.

What to expect

How we work

Your data stays yours

Nothing is stored outside the tools you already use. No new platform to trust with your customer data.

Full visibility

You can see exactly what ran, when, and why — this isn't a black box you have to trust blindly.

You stay in control

Human approval built in for anything consequential. The agent handles the routine, not the judgement calls.

No new tools required

Built into your existing stack. If it has an API — or a phone line — it can very likely be connected.

FAQ

Common questions

The Audit finds where AI can help across your whole business and gives you a written report either way. A Voice Agent is a specific done-for-you build — an AI receptionist that answers your phone — for when you already know that's the fix you want.

Then you don't need the full audit — tell me the problem and I'll scope a fix for just that, no discovery session required. The audit is for when you're not sure where to start.

Probably yes — but that's exactly what the audit is designed to find out. The businesses that benefit most aren't always the most "tech-forward." Some of the clearest wins come from trades businesses, professional services firms, and anyone who does a lot of manual admin. The audit will tell you honestly whether there's a strong opportunity — and if there isn't, I'll tell you that too.

It's a structured conversation about how your business operates — how you find clients, what your day-to-day looks like, what takes the most time, what falls through the cracks. You don't need to prepare anything.

That's completely fine. The audit report is yours to keep and act on however you like — your own team, yourself, or nobody at all. No obligation, and no follow-up pitch.

None at all. My job is to translate your business problems into technical solutions — you don't need to understand how any of it works under the hood.

Most builds are completed within 2–4 weeks of confirmation, depending on complexity. You'll get a clear timeline before you commit to anything.

It depends entirely on what you need — I'd rather scope it properly on a call than quote a number that doesn't fit your business. Ask on the call or by email and I'll give you a straight answer.

Get started

Find out what's worth automating first

Book a free 30-minute AI Opportunity Audit. I'll look at your actual setup, identify the highest-impact opportunities, and give you an honest assessment — whether you work with me or not.

Book a Discovery Call
30 minutes · No obligation · UK SMEs only